Frequently Asked Questions (FAQ)
Formentera Faster

In four steps and a couple of clicks:

1. Choose your route. Select one-way or return, and set the origin and destination (Ibiza–Formentera or Formentera–Ibiza).
2. Choose your dates. Pick the outbound date on the calendar (today’s date shows by default; move between dates with the arrows) and the return date if applicable.
3. Add passengers. Enter the number of passengers based on the age they’ll be on the travel date. Travelling with a pet? Add it here too. Press SEARCH.
4. Compare and book. Check all the time slots, pick the schedule and fare that suit you best (you’ll see each fare’s conditions during checkout), fill in the lead passenger’s details, accept the terms and pay.

And that’s it: you’re one step closer to laying your towel down first.

Yes, as long as the conditions of your chosen fare allow it. In addition, any cancellation or postponement by the passenger of bookings and tickets issued for a specific date is subject to the general transport conditions of each shipping company.

Once you have used one of the journeys, or once the date and time reserved for the first trip have passed, you cannot make any changes or cancellations to your booking.

Yes, as long as your fare’s conditions allow it. Any cancellation or postponement by the passenger is also subject to the general transport conditions of each shipping company. Issuing fees are non-refundable upon cancellation. If the shipping company cancels the service for a reason attributable to it, the incoming service will not be charged or withheld and, if it was charged separately, it will be fully refunded.

Once you have used one of the journeys, or once the date and time reserved for the first trip have passed, you cannot make any changes or cancellations to your booking.

You must show up for boarding with the documentation required by current regulations (DNI, Passport or NIE), original and valid.

Minors under 14 may identify themselves with a DNI, Passport or Family Record Book (Libro de Familia). Children under 14 may not travel alone under any circumstances (without an accompanying adult). If the accompanying person is not a parent or legal guardian, they must present an authorisation letter in which the parents authorise entrusting the minor to the named person, including a photocopy of the DNI or passport and of the Family Record Book showing the minor and the authorising parent.